Frequently Asked Question
WLIT error ITEM MARKED DEACTIVATED
Last Updated 6 days ago
Knowledge Base Article: WLIT error ITEM MARKED DEACTIVATED
Problem:
PO Printed in CSD will not let me Receive it/PO Printed in CSD but not showing in TWL.
Overview:
This guide outlines the steps to troubleshoot and resolve issues when a Purchase Order (PO) printed in CSD is not allowing receipt or not appearing in TWL.
Steps to Troubleshoot:
- Identify the specific error type. Example: "Item marked deactivated."
To resolve "Item marked deactivated" error:
- Check the item validity in CSD:
- Navigate to ICSP.
- Search for the Item # to verify if it is a valid item.
- Check inventory in TWL:
- Go to TWLCIN to check if there is stock for the item.
- If no stock is found, proceed to TWLCI.
- In TWLCI, check the box next to the deactivated item and click Delete.
- Activate the Errored WLIT Record:
- Once the deactivated item is deleted, go back to WLIT.
- Activate the errored WLIT record to push the PO into TWL.
Additional Notes:
- Always ensure that item details are consistent between CSD and TWL.
- For any other specific error messages, follow the corresponding steps to resolve them.
By following these steps, you should be able to resolve the issue of POs printed in CSD not allowing receipt or not appearing in TWL. If the problem persists, consider reaching out to your IT support team for further assistance.